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Waiting for review for 3 weeks now...

Hi,

 

Am I doing something wrong? I've sent my app to review almost 3 weeks ago (current status "Validation" - from the day I've sent it), and still no review.

I chose it to be live 1st July but I don't think I'm going to make it :/

Can anybody help? Is there a support e-mail or something like that?

 

Cheers,

Wojtek

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Responses

9 Replies
nathan

Go to "My Applications", check "Status -> Validation":
In Validation (1): The application in review
Finished (1): The application has been approved
Rejected (1): The application was rejected

Usually it takes about 3-4 days

Wojciech Grzesik

When I go to "My Applications" the "Status -> Validations" field says "Ready (1)"



I'ts been that way since the beginning.

nathan

Oh, you have not submit

Wojciech Grzesik

What do you mean "You have not submit"?
I've clicked "submit to review", when everything was ready.
When I click on my app and see details I can't edit anything (because I've accepted everything), I have only "cancel" button on top.

Could you tell me what should I do then?

nathan

You cancel it and resubmit!!!!

Paul L

what options do you have in the top right corner on when you click on Ready(1). There shuould be RELEASE button. Dont click it if want to see your app on the 1st :) 

Wojciech Grzesik

I just have "cancel" option on top right. 

Paul L

hmm, your app stuck. Ask support team what is happening or reupload application. Validation usually takes up to 5 days.

Wojciech Grzesik

So I got answer from Tizen Team.

Apparently my app had some special chars in description (emoticons) and that got it stuck.

Thanks everybody for your help!